Paramedics and EMTs put the CARE in mobile healthcare, and often form special bonds with their patients. The following was sent to Cataldo Ambulance Service by the adult child of a patient.*

A few weeks back, my mom needed transport from Lahey Hospital in Burlington to my sister’s home in Billerica. Though not there yet, hospice care is in her near future. It’s hard for any family to face such trying times. We were worried about getting Mom up the stairs. It’s almost impossible for her to navigate even a few. The transport was done that night by Steve and Brandon on Malden Ambulance #61. They chaired her up the stairs and into the house with patience, care and compassion. Their professionalism and kindness were remarkable. Even more remarkable was the transition from stretcher to stair chair. When Steve and Brandon assisted Mom to her feet, she said “I guess we are going to dance.” One of the boys said, “Hold on a second,” and cued up a Frank Sinatra song on his phone. And for about 20 seconds, they danced. It will likely be the last time my Mom ever dances. It was beautiful. Steve and Brandon are incredible examples of how human beings are supposed to treat each other. I am eternally grateful for their efforts.

* Lightly edited for clarity.